At FreshReview, your satisfaction is our top priority. To ensure a smooth and secure shopping experience, all products featured on our site are fulfilled and shipped directly by Amazon.co.uk, and therefore fall under Amazon’s return and refund policies.
Return Policy
- Products may be returned according to the timeframes and conditions set by Amazon.
- Items must be returned in their original condition, unused, and include all accessories and original packaging.
- Certain items, such as personal care or consumable products, may not be eligible for return in accordance with Amazon’s policies.
How to Return an Item
- Sign in to your Amazon account.
- Go to “Your Orders” and locate the item you wish to return.
- Select “Return or Replace Items” and follow Amazon’s step-by-step instructions.
- Amazon will guide you through the appropriate shipping method for your return based on their policy.
Refund Process
- Once your return is approved by Amazon, the refund will be issued to your original payment method.
- Refund timing may vary depending on your payment method and your bank’s processing time.
- In some cases, Amazon may deduct shipping or return fees in accordance with their terms.